Roaming Network Engineer job in Southlake
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What you'll be doing... |
This position is looking for an exceptional Subject Matter Expert for troubleshooting and driving network and/or device issues to resolution for all access technologies (GSM/UMTS, LTE/VoLTE) for all services (Voice/SMS/Data). In addition, you will be drafting and presenting technical architectures and root causing operational challenges to leadership teams reporting up to Vice President. You have a knack for taking ownership of complex task and drive it with utmost sense of urgency while prioritizing other responsibilities especially in a high-pressured environment. You are an extremely motivated individual who thrives on learning new and existing technologies & services. You are expected to have a complete end to end understanding of wireless architecture and device interaction. (capturing QXDM logs and reviewing in QCAT)
The engineer will be responsible for working with and creating positive working relationships with other network teams as well as business teams and our roaming partners. They will also be working with multiple other network and device teams both internally and externally to deploy and test the end to end solution.
The engineer will be responsible for creating and maintaining KPIs for inbound and outbound roamers. This includes the creation of KPI dashboards and monthly reports and be able to understand what is being impacted and provide recommendations to resolve performance issues.
Additionally, this position will be responsible for providing technical and analytical support to other network, finance and marketing organizations.
What we're looking for...
You'll need to have:
You'll have the power to go beyond - doing the work that's transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you'll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we'll go far.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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