Network Engineering and Operations Supervisor job in Kansas City
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What you'll be doing... |
We are looking for a strong leader who will drive business initiatives as Verizon continues to transform itself! This is a unique opportunity to join the Verizon Business Operations team as we gear up to support the build plan for our OneFiber program.
The Network Operations Supervisor will report to the area manager and interface with directors, project managers, vendors, dispatch centers, and field personnel. This position manages a team of field technicians that are responsible for inside and outside plant activities, CPE installation and project installations (CCR).This team covers installation, repair and maintenance of the long distance and local network equipment and fiber optics in a 7x24 environment. Other aspects of this position involve safety and training compliance, ensuring vehicles are properly maintained, maintaining the technician work schedules, tracking absences and timely completion of timesheet approvals. This is a fast paced environment with plenty of variety.
The position will have active involvement in problem-solving processes and 7x24 availability. The leader will perform productivity assessments, and proactively evaluate, analyze, and recommend solutions to provide a differentiated service experience to Verizon's customers. The manager will also provide transformation leadership in support of organizational strategies and good practices to create efficiencies within the business that scale to support growth.
The successful candidate will translate business requirements into practical application partnering with leadership, centers, and field partners to establish and implement objectives that achieve organizational goals in the areas of: cost reduction, driving revenue, workforce management effectiveness, and the ability to execute on customer commitments; requires a strong understanding of data analytics/metrics management, and displays a willingness to effectively drive changes across the Enterprise.
Responsibilities to include but not limited to:
You'll need to have:
You'll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America's fastest and most reliable network, we're leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we're about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
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